Effective Date: July 14, 2026
Welcome to Luma Aura. By accessing or using our website and placing an order, you agree to comply with and be bound by the following Terms & Conditions. Please read them carefully before making a purchase.
1. About Luma Aura
Luma Aura is an online jewellery brand offering fashion jewellery and accessories. We strive to provide high-quality products and a seamless shopping experience.
2. Acceptance of Terms
By using this website, you confirm that:
- You are at least 18 years of age or using the website under the supervision of a parent or guardian.
- The information provided by you is accurate and complete.
- You agree to abide by these Terms & Conditions.
3. Products
We make every effort to display our products as accurately as possible. However:
- Product colours may vary slightly due to differences in screen settings and lighting.
- Minor variations in handcrafted or finished products may occur.
- Product availability is subject to stock.
4. Pricing
- All prices are displayed in Indian Rupees (INR).
- Prices are inclusive of applicable taxes unless stated otherwise.
- Luma Aura reserves the right to modify prices without prior notice.
5. Orders
We reserve the right to:
- Accept or reject any order.
- Cancel orders due to stock unavailability, pricing errors, suspected fraudulent activity, or unforeseen circumstances.
If an order is cancelled before dispatch, any eligible payment collected will be refunded through the original payment method.
6. Shipping
Orders are processed within the timelines mentioned on our website.
Delivery timelines are estimates and may vary due to courier delays, weather conditions, public holidays, or other circumstances beyond our control.
7. Exchange Policy
Please refer to our Return & Exchange Policy for complete details.
8. Intellectual Property
All content on this website, including photographs, logos, graphics, text, designs, icons, and product descriptions, is the exclusive property of Luma Aura and may not be copied, reproduced, distributed, or used without prior written permission.
9. User Conduct
You agree not to:
- Use the website for unlawful purposes.
- Attempt unauthorized access to our systems.
- Upload malicious software or interfere with website operations.
- Misrepresent your identity.
10. Limitation of Liability
Luma Aura shall not be liable for indirect, incidental, consequential, or special damages arising from the use of our products or website.
Our total liability shall not exceed the value of the product purchased.
11. Governing Law
These Terms & Conditions shall be governed by the laws of India.
Any disputes arising from these Terms shall be subject to the jurisdiction of the competent courts where Luma Aura operates.
12. Changes to Terms
Luma Aura reserves the right to modify these Terms & Conditions at any time. Updated versions will be published on this page with the revised effective date.
13. Contact Us
For any questions regarding these Terms, please contact us through the contact details provided on our website.